sales@crisis.com
T: 408 270.1100
F: 408 270.1183
CAGE: 45060
DUNS: 092214295
Crisis Computer Corp.
2240 Quimby Road
San Jose, Calif 95122
Copyright 2007
All logos and trademarks appearing on crisis.com are copyrighted by their respective companies.
To get your equipment back up and running in the shortest amount of time, Crisis offers exchanges, spares and rental kits, depending on your requirements.
Exchange Program
Exchanges* are handled on an advance basis - call our Service
Center toll-free at 408 270.1100 or e-mail
Service Center and specify the item you need
and how you would like it shipped. Your part(s) will arrive with a
Return Authorization (RA) tag. Return your failed part(s) within
seven working days along with the tag to complete the exchange.
The return must be repairable and of sufficient revision/etch
to be upgradable to the level of item supplied. If not, additional
charges may apply. If the return is determined to be non-repairable
or you do not send back the failed unit, H-P list prices apply.
A minimum restock fee of $100 will be applied to all ordered parts
returned by the customer.
Board and Alignment Kits
KITA600 Board Kit, H/P A600 Computer $150.00 per week KITA600+ Board Kit, H/P A600+ Computer $150.00 per week KITA700 Board Kit, H/P A700 Computer $150.00 per week KITA900 Board Kit, H/P A900 Computer $150.00 per week KIT2563A Board Kit, H/P 2563A Printer $150.00 per week KIT2105A Board Kit, H/P 2105A Computer $200.00 per week KIT2108A Board Kit, H/P 2108A Computer $200.00 per week KIT2108B Board Kit, H/P 2108B Computer $200.00 per week KIT2111B Board Kit, H/P 2111B Computer $200.00 per week KIT2112A Board Kit, H/P 2112A Computer $200.00 per week KIT2112B Board Kit, H/P 2112B Computer $200.00 per week KIT2113A Board Kit, H/P 2113A Computer $200.00 per week KIT2113B Board Kit, H/P 2113B Computer $200.00 per week KIT2117B Board Kit, H/P 2117B Computer $200.00 per week KIT7900-1 Alignment Kit, H/P 7900/01 Disc Drive $200.00 per week KIT7906-1 Alignment Kit, H/P 7905/06 Disc Drive $200.00 per week KIT7920-1 Alignment Kit, H/P 7920x Disc Drive $200.00 per week KIT7925-1 Alignment Kit, H/P 7925x Disc Drive $200.00 per week KIT7974A Board Kit, H/P 7974A Tape Drive $200.00 per week KIT7978A Board Kit, H/P 7978A Tape Drive $200.00 per week KIT9826A Board Kit, H/P 9826A Computer $150.00 per week KIT9836A Crash Kit, H/P 9836A Computer $150.00 per week
This is a sample of kits available.
To order/inquire: call our Service Center toll-free at 408 270.1100 or e-mail Service Center
Custom Crash Kits
For short-term troubleshooting, a crash kit is your best bet.
Crisis can provide custom configurations to your specifications
at no cost in addition to standard set-up kits. The kit
is yours to use for seven (7) days for a fee plus freight plus
exchange cost of the parts consumed. Fees run from $150 and up,
depending on specific requirements.
Contact the Service Center toll-free at 408 270.1100 or e-mail and specify the parts you need.
Contact the Service Center toll-free at 408 270.1100 or e-mail and specify the parts you need.
Long-term Spares
If you're a third-party maintenance organization or a self-maintainer,
our long-term spares program will support your repair contract
or system with a minimum inventory investment. For a simple flat
rate plus repair charges on parts consumed, you'll have the parts
you need for a minimum of 90 days. You can set up any term you
need, to cover the duration of a repair contract or the life of
your system.
For more information or a price quote call the Sales Department at 408 270.1100 or e-mail.
For more information or a price quote call the Sales Department at 408 270.1100 or e-mail.
All exchanges, spares & rentals are covered by a 1-year board-level/90 day mechanical warranty.